PATH runs a 24/7 hotline with phones being answered by well-trained volunteers. In 2018, they want to expand opportunities for people to reach out for help. They offer telephone response; by dialing 2-1-1 people can talk about problems or needs and we can link callers to solutions. However, young adults do a lot of texting and we want to offer this as an option. They purchased software to make this a reality with the funds from the Kite Fest 2018.